CIB مول بريما فيستا بجوار المسجد الحصرى المحور المركزي

So almost every time I want to cash money from the ATM it’s regularly closed. I don’t recommend it for students or any ATM users because it’s the worst! I thought it might be a one time thing but it’s always on error mode all the time. What made me post this is when I went to grab money from the “Bank” ATM, the “THREEE” of them weren’t working. I went to another CIB ATM nearby it was also not working! worst ATM banking experience so far!!

Very poor customer service experience, the ladies there don't know what they're talking about and kept complicate things for me and ask for documents that even not required! So, I kept going back and forth to the bank so many times to provide those documents and in the end they told me there was another paper missing and they can't help me! You people wasted my time. 4 hours of going around in circles and achieved nothing! All I wanted was to open a new bank account, but never going to do that in CIB after this terrible experience.

Horrible level of service, complete lack of empathy towards your customers, complaints after complaints and I don't get anywhere, the attitude I'm getting from CIB Plus officers, branch managers, area managers, and branches is absolutely horrendous. If you are dealing with your long standing customers this way, how are you dealing with your new customers?

How can you leave the ATM stations like this!

The worst customer service ever it took hours even when no rash !! Faster to go hell than waiting these guyz!!!