Very bad experience with this bank. I am writing this comment while waiting for 45 min (and still counting) to be served. Usually,in a normal bank, I would expect account can be opened in 10 minutes. Here however, I am still trying to open an account. This is my 5th visit, with first visit been more than a month ago

I'm an ADIB client about 5 years, and I never had one complaint about all the services, the service in yas branch is quick and professional, staff very helpful, can't complain about anything, I highly recommend this ADIB bank, especially Yas mall branch, keep it up...

Not first time Not enough staff. even if showing close at 10 PM you have to come early because they shutdown the ticketing machine early this day at 8:26 pm

I would like to thank "Mohammed alsayari" for the service he provided exceeded all expectations. Thank you, and keep up with the good work

Great customer service! Helped me with my card issue fast and efficiently.